While working on a client’s machine today I ran into a kind of strange issue. They have 64 bit Windows, but have stuck with 32 bit office and no matter what I tried I couldn’t get the BI Publisher tool bar to work at all…
Every time I installed BI Publisher Desktop and went into word I would see the following situation when looking in the Word plugins:
BI Publisher Template Builder for Word is in the Inactive Application Add-Ins section
Looking at the Manage COM Add-ins details, I could see the Template Builder, but had the following error.
Load Behavior: Not loaded. A runtime error occurred during the loading of the COM Add-in.
Various blogs suggested various fixes (Like Tim Dexter’s excellent post here: https://blogs.oracle.com/xmlpublisher/entry/template_builder_woes_1 ), but they appeared to suggest that you needed MS Visual Studio to get things to work.
After a bit I opened up an SR with Oracle and eventually we figured out that you can install the following: MS Visual Studio 2010 Tools for Office Runtime to get the necessary Visual Studio parts so that the Template Builder will work.
After installing that, everything worked like it should have.
Hopefully this will help someone some day…
Cars and Code 
May 22nd, 2014 at 1:27 am
Thank you very much, helped me a lot
November 19th, 2014 at 8:37 am
Helped me too
December 24th, 2014 at 10:32 am
Thank you very much,it helped me a loooot,but now i am faced to a new problem,i can’t access from my Desktop to the BI publisher,it show me this error :Error while trying to access to Report Server Location : Object reference not set to an instance of an object (i use word 2010)
December 24th, 2014 at 1:15 pm
Aymenbenhenia,
I’ve not had that issue before. Can you try with other versions of Word/Windows to see if you have the same error? Have you logged anything with Oracle Support?
Rich
January 21st, 2015 at 9:10 am
Rich,
Excuse me for my late response,the problem is solved,i’ve just removed and re-installed BI desktop,thank you a much
March 9th, 2015 at 7:08 am
Rich,
Thank you so much!
You saved me!
Alex
March 9th, 2015 at 7:08 am
Rich,
Thanks so much for the tip!
Alex